Fiverr refused to recognize my account, ‘marktreble,’ and I had to create a new one, marktreble121. My first order under the new account would not permit me to upload an attachment, and the order was delayed entering the queue until I could. My second order got a “thank you,” a request to complete my order, and a link to see my order.
I can’t see the order, because Fiverr finally recognizes my first account, and won’t let me log int,o the second account. Also, the freelancer sent me an email acknowledging that the order request was complete.
I am a technology-savvy customer, and can recognize a broken order process when I see it. The process went into a loop on the first (can’t upload) order; on the second one, Fiverr sent two contradictory messages: the order request was incomplete and the order request was complete.
I have an active order under a new account Fiverr required me to create, and now Fiverr only recognizes the original account, the one it refused to recognize earlier. Thus, I currently have a paid order request I cannot see because Fiverr refuses to acknowledge the existence of the account that placed it.
Both accounts used the same email address, which should have set off alarms. Instead of alarms, it set off a fire in my ability to use Fiverr.