I had an order from a client, not a while ago, in the beginning, it had just my package, however, a few more things were needed so I have sent a custom quote in order to get paid for the extra funds inside of the order.
Here is how it happened, my client order my “Best Buy Package” which has a total cost of $35, after adding the extras, plus the tip from my client the order value had risen to $60, so on the order page it says that I earned $48 from that particular order, however once I open the earnings section it says that only $28 are going to be cleared for the very same order. Which means, it takes out the value of the custom extra added to the order, and of course the value of the tip.
I have contacted customer support, and I do hope that it is just a visual bug.
Did this occur to any of you?