I have created this topic to let other users who stopped receiving orders from new buyers know that perhaps they have also faced the same problem.
Approximately a week ago I noticed that I didn’t receive any messages as well as orders from new clients. So, after a quick investigation I have found out that my gig didn’t appear when I used search filters (Refine Results) see the screenshot . http://i.imgur.com/4cg2QQi.jpg
Having contacted a customer support (at first some misunderstanding happened, so they told me that everything is all right) they answered that I should wait until my problem will be solved. And so I have been waiting for a week already, and nothing has changed. New gigs of other buyers appear, some gigs change their position. My question is how long should I wait? Also, I want to add that I have already faced the same problem before and the customer support has successfully resolved it almost the same day.