I have done everything to the buyers revision and his final revision is to remove the shadow images which I have kept it. But after the final delivery. He created dispute and threatens me to cancel the order. What should I do?
Buyer: Everything looks perfect. Only thing i need you to remove is the ghost hands or whatever it is on the screen please
Me: ok sure !
Me: Hello, sir
Kindly find the attached animation
Buyer: Not to be rude, but I just have a completely different idea on what i’d like in terms of quality for the Starting Soon. I appreciate the help, but just watching it and the way it looks leaves me unhappy with the result. I appreciate the help, but at the end of the day i’m looking for a little higher quality work done, it’s hard to explain what i’m looking for when you don’t really understand my English.
Me:Have you gone through the over all threads and your final revisions. If yes then its ok and I know you are gamer so be professional I am not a game to play with.If you want to keep your order then its ok I don’t mind but don’t blame to the work please !
Buyer: Yes i watched the final video and everything. And It’s just not what i am looking for, and it is hard to for me to explain what i am asking to be done, when we don’t speak the same language. I apologize for wasting your time.
Me: I have amended all the stuffs you requested for and you are stucked for cheap reason ! that doesn’t makes sense. All are clear in the threads . Please go through it once.
And more you didn’t sent me your recorded video but in yesterdays message, you said I am re sending it. Did I say anything? Though you hadn’t sent that. But seriously its a cheap reason to get profitable business. Please come with new and genuine reason ! Thanks
Buyer: Again. I wanted to be nice about it all. But if it’s going to be a hard time, i will have to go through customer support. After looking at the final product and the work done, it is not what i want in terms of quality. The effects, the transitions, the font, it’s not what i want for a Starting Screen. I am looking for higher quality work for my Stream and would rather take the $50 back and invest more into someone who can meet the quality i am looking for. I’m not cheating you out of free work, since i won’t be using this video in my streams. I looking over the thread and final video. I’m not paying $50 for something i am not happy with and not going to use. I appreciate you trying to help me out, but i don’t want to spend all this time trying to explain to you what i am looking for in terms of Quality and Work, when you don’t really understand what am i saying to you.
Me: First let me know honestly. Did I amended the things, you revised for? If Yes, then its perfect. If No then requested you to go to entire threads once.
And for Kind information, I am always kicked with the gamers you are not my first example. You are in list of my examples. Why all gamers are like this?
Please Help me !!!