Fiverr Community Forum

Buyer asking for files to be sent to an email

My buyer is asking for the file to be sent to his email. Im new here and I dont know if I should send it. Source file is included in my gig but what I know is that I should only send it if we are done with the gig and he is already contented. I’m only sending him screenshots of the progress but he wants the file itself.

What should I do?

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Please keep all your messages inside Fiverr - there’s no need to use email, and you’d be breaking the ToS if you did.

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In addition to what @merciavideo advised you will find the Terms of Service at the bottom of the Fiverr main page.

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