Fiverr Forum

Buyer asking for my email address


#1

Buyer placed order without contacting me 1st and now asking me to provide my email address so that he can send me an invitation to a blog related to order. So should i provide him my email but its against fiverr rules isn’t it ??
Help please i can’t cancel order already facing level demotion fears…


#3

@anee2girl it’s against the rules, and you could get banned if you do it.

Perhaps you can ask him to send you login credentials instead?


#4

yeah i told him and asked to send me login details but he is not replying me and order clock is ticking :frowning:


#5

You can contact Customer Support, tell them of his request, and that he’s being unresponsive. Perhaps they’ll be able to advise you.


#6

Never provide email. Many buyers contact me and ask for my email. I have a QR saved for such messages, I simply send “Sorry, it is against fiverr’s Terms of Service to contact using any other way. We must do all the communications and deals on fiverr only.”