The buyer placed an order with extras included(Source File & Commercial Use) by himself(not by me). I then approaches him to obtain more details. Later then, I started my work and deliver a sketch for him. We have a discussion and I continued my work.
I did everything perfectly as how he wanted. After I delivered my final work, the buyer didn’t request for any revision either. And now he give me 1-star review, claiming that the price is not reasonable for the gig extras. I asked him in chat, and he says that I should have inform him the price of the gig extras. (Which sounds like he’s not aware of the price.) But the point is, he made the order by himself at the beginning, didn’t he should be aware of all the details before checkout?
Is this really my problem? I’ve been trying to build a positive portfolio here, but the review seems to bring negative effect to it. I’m quite fresh to the platform here, please let me know what can I do next. Do CS solve for this kind of issue? Thank you.