Good day to you all and I hope you all are safe. I have a question about cancellation rate.
Basically someone bought my gig, then he said it was a mistake as he did not read the whole description and wants to cancel. I always write CONTACT ME BEFORE ORDERING in bold in my gig description, but some clients ignore this and order right away anyway just because - why not? Let’s just place an order without even an idea on what I am even going to get.
Anyway, he bought it and now wants to cancel the order. Will this screw my cancellation rate? And Is there anyway on how to NOT screw my rate because it was a mistake from the buyer not really from the seller side.
Thank you and good day all!