Buyer Bought Too Much


#1

How can I make a return without it being a cancellation?



Thanks,



L.


#2

I’m not completely sure how the currency on Fiverr goes as I have yet to have any sales, but you could possibly buy one of the customers Gigs to return $5 increments. :slight_smile:


#3

@ellenwright



This happens from time to time. You only have a couple of options.


  1. Put in a request for a “mutual cancellation” and move on.


  2. Talk to the Buyer, ask if there is something else you can do for them, to use up the over bought gig(s).



    Good luck! :slight_smile:

#4

Talk directly to buyer and try to convince him. This is better solution.


#5

It looks like I will probably be doing extra work but just wanted to see what the options were in case that doesn’t happen. Thanks all!