So this buyer bought my service.
Was very happy with the service. Please check the attached images for all the proofs.
The buyer gave review as " Awesome Job. Great work. Would Recommend this service. "
But the buyer gave 1 star by mistake. Technical error.
I contacted the buyer by asking" Sir you gave 1 star review. Are you not happy with the service"
So for that the buyer replied " I am sorry I meant to give the best rating…how can I correct it…I have contacted the support to fix it. "
The buyer further went ahead and contacted the support saying " I want to fix this error "
It was done by mistake.
But the support team said that sorry we cannot edit/remove the feedback.
I work so hard in fiverr. From last 2-3 yrs I didn’t get single negative review And I have completed working on 633 orders. And this is what I get in return ?
1 negative review because of the technical glitch ?
And fiverr support is not able to solve the problem ?
Even when the buyer went out of the way to contact the support still the review is not edited or removed.
Guys please help me. Please forward this case to the right team. The support staff is not at all helpful.
Mod Note: Screenshot removed. Please remove the username before reposting.