Yesterday I had pretty unusual experience. I’m on my way to level 2 seller. 40 sells within first month - a lot of things going on my head. All of my clients were lovely to me. I’m always try to do my best, respond really fast and deliver them best possible quality.
Anyway, yesterday I have first very impolite ‘client’. He sent me a message - ‘I want you to do some video editing for me and provide sample before order’. I told him - ‘Sure, I would love to help you. I will provide you your sample as fast as possible’.
After few hours he text me back ‘Is it done?’, I told him that I need more time. He was like ‘Oh, okay’. After next few hours he text me again ‘Done??’. I told him once again - I need more time. Guess what, few hours later - again ‘Done???’.
I explained him that I have a lot of active ORDERS and a lot of revision to do. People who are already my clients are my priority, and I can’t ignore them to get new client. I told him that I will provide him his sample tommorrow, making it priority (because back then it was 10 P.M). He told me ‘Ok, take your time, and don’t waste main’.
I noticed that he start being a little unkind. I suggest him to maybe look for another video editor, who can provide really quick service, if he don’t want to wait until tommorow. He wanted to have his sample within 24 hours, which is extremly fast in my nieche.
After that he called me ‘Bullsh** idiot’ and told that he report me on fiverr I was like, oh okay - "That it’s strongly impolite from you sir. Sorry to hear that. I don’t trick you - we don’t succed to make any order. I just told you that I will provide you your sample as fast as possible.
Hope you will find someone who will take care about your project. Take care "
We don’t even have an active order. 100% of my clients are satisfied with result of my job - I provide great quality and fast delivery, but this guy was not even ‘client’. What you think about that situation? Feel free to share your thoughts