An international buyer requested a custom order for a gig that required shipping. I complied, even included a small discount to make things easier on them, and I posted a tracking number with order delivery. Eight days later, this happened.
The buyer didn’t respond for more than a week. I thought that was the end of it until I received a hostile review that confirmed they never bothered to check the tracking number. Keep in mind that even back when I sent my last message, the tracking number had shown that the package had been outside my country for days.
In the midst of all this, Fiverr support is telling me that I don’t have a case to remove the review and that I should work it out with the buyer. So I contacted them again.
This isn’t all of the messages I’ve received. The buyer has been consistently rude in our month of contact. Between this, the sudden gig deletions, and an abrupt demotion after years of working as a Level 2 seller, I’m this close to quitting the site for good.