After completing more than 3400 orders and earning 5-star reviews on almost all of my work (excluding reviews from other sources), my web design work is being called total crap without being given any explanation whatsoever.
Before I even begin my rant, I would say that the buyer who insulted my work ironically has zero design and UX knowledge.
So this buyer sends me some cheap-looking banner overloaded with gradient effects and some YouTube videos, created with those robotic voice-overs and blurry graphics and wants me to design a video marketing agency website around it.
It just even messes up your design layout when the buyer asks you to use his low-quality graphics in the design while you know it will make the design look awful.
But then, I still went ahead and used the material somehow and when the initial design was sent to the buyer for a feedback, they straight away called my work crap.
I apologized and asked which part of my work they didn’t like, but they give me no reason and asked me to refund the money.
After spending years in college to learn what you do now and all the time being spent on learning the inside out of my field of work, it feels terrible to hear such things especially from the people who have zero knowledge in the field.