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Buyer Cancel a order but still her review showing my profile

Hello Everyone,
I am a New Seller here, Last days one of my client was put 1* review to me and today she cancel the order also. When she cancels the order, My order completion rate also down and her 1* review still showing on my profile and I got a warning now.
So What is the actual reason??

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The actual reason is in the email that fiverr sent to you with a warning :woman_shrugging:

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