Sorry If I rant a bit, I’m not happy about this at all.
I deliver a film to a buyer, They say they like it generally. They give me a few revisions, I’m prepared to do them. I start working on the revisions, and the buyer gets back to me: ‘I’ve had a call with my manager, and your initial delivery dosen’t align with my vision for this video - therefore I have to pull the plug on this.’ The buyer forgets to mark the order as in revision so 3 days later the order is marked as complete, then: Cancelled Payment Refunded to Buyer. I assume the client has been in contact with customer support telling them that my order isn’t good enough for them, and they’d like their money back.
In other words, I’ve been screwed over by this particular client. They got a music video for free by lying that they were not happy with the rough cut. I think more control needs to go into sellers hands, essentially - Every gig on fiverr is free now, because any client can claim that a sellers delivery ‘isn’t good enough’
What could I possibly do to get my hard earned money back?