Hello, anyone, just had this curious message in my email inbox room fiver saying that the one buyer just cancelled his order I delivered on time on January 5. The order was completed, the buyer was very happy, he also rated me with 5 stars, he even tipped me and left a nice review. Now, after two weeks I get this and fiver announced me that they returned the payment I rightfully received, to the buyer.
I cannot contact the buyer anymore, no other explanation from fiver staff. How can I be rewarded for the time, the resources and the effort I put into that job? Do you guys had similar experiences? Will I get my money back?
I contacted customer care sending screen caps and all, but somehow I have the feeling is in vain and to be honest I paused my gig and kind of decided to leave fiverr…