Fiverr Community Forum

Buyer can't accept the custom offer

The buyer sent me this screenshot that is appearing when they clicked my custom offer. What can be the reason and what is the fix?

2 Likes

The Custom order checkout page could be expired, try remaking a new order checkout page. if this problem continues it might be with the buyer, they probably didn’t link a payment method to their profile.
Or their payment method was removed or declined.

2 Likes

thanks for the knowledgeable instruction.

1 Like