I have worked with a buyer almost 2 month , he placed 6 order from me. Suddenly I got a email from fiverr , ‘’ THE BUYER CANCELLED THIS ORDER AND FUNDS WERE RETURNED TO THEIR BALANCE’’ Even from morning i could not send him message on his inbox. which were completed successfully and also buyer gave me good review, even it was completed 1 month ago. They are delivered on time, Also payment was available on my account.
i have contacted fiverr they said ‘‘chargeback filed for the payment of these orders outside of Fiverr’’ I don’t understand what they mean by chargeback field. Fiverr assures the guarantees of the payment of workers from buyer. I worked hard and delivered on time and submitted job through Fiverr. Fiverr is between worker and buyer.
If I am not wrong, anyone without valid payment method can’t order on Fiverr. Please let me know how can a worker doesn’t get paid after delivering order and order got completed.
Please, help me to get may deserved payment.