I have a buyer who immediately demanded a refund claiming I did no work and that my gig is the worst on Fiverr.
This gig is for proofreading voice over scripts for conversational english. The buyer sent a script poorly translated and asked me to rework it. I did and sent the results using the “track changes” feature in MS Word. The buyer almost immediately responded that I changed nothing, this is the worst gig on fiverr, and he wants a refund.
I downloaded the file I delivered, and it is the proofread and revised work. I sent the buyer a pdf of the script with the changes visible (thanks Microsoft) to prove the work was done and SIGNIFICANT changes in grammar and syntax were made. I asked the buyer to advise me if he would accept the work, or required a refund.
So fellow Fiverr folks, IF the seller still wants a refund, do I grant it, or challenge it? I can prove the work was done to CS, but he may still blast me in a review. And it’s only 5 bucks. What would you do?