Buyer did not submit requirements but countdown has started


#1

They were supposed to upload their advertisement. They didn’t. They just sent me a message and now the counter has started and I have 22 hours. I’m afraid to select mutual cancellation because I don’t wont to cancel the order, I just want the timer to pause. Anyone know what to do? I’m new :frowning:



Sheriff’s Note: Moved.


#2

Ive had the same problem with buyers placing an order before they are ready. include language in your fiverr gig that they need to have all assets ready prior to placing order. i also indicate that they should contact me prior to placing an order.


#3

Ive had the same problem with buyers placing an order before they are ready. include language in your fiverr gig that they need to have all assets ready prior to placing order. i also indicate that they should contact me prior to placing an order.