Fiverr Forum

Buyer didn't provide enough info


#1

A buyer purchase my gig, he didn’t provide me enough information to start work and now he is not responding. only 20 Hours is remaing. what can i do now?


#2

You will need to initiate the cancellation process. Use the resolution center to do that. Do not let the order go late. Start the cancellation process now since it takes a while to complete. You have no other choice.


#3

Agree with @misscrystal, be sure to start the cancellation process 2.5 days before the delivery deadline, so you can just ignore it and allow it to auto cancel at 2 days. If they suddenly contact you after getting the notice to cancel, you can make them agree to extending the delivery date as a condition of not cancelling.


#4

This is the perfect explanation :slight_smile: