Buyer didnt submit the file


#1

Hello fiverr community!!

I recenty recieved an order but the customer didnt submit the required file. The problem is that time run up and I coudlnt deliver anything, I messaged him many times but he didnt answer. Now fiverr has given me an additional 24 hours but still dont know what to do!!! Please I would like to know if my rating is gonna be affected if I dont manage to deliver or the order is cancelled. Thanks


#2

In that case, If I were you I would cancel the order before the deadline.


#3

I think this way I might risk my rating, since it wont be mutually cancelled. Thanks


#4

Thanks a lot