Fiverr Forum

Buyer does not respond, red icon


#1

I recently received an order from a buyer but he did not fill in anything and did not respond to my chat messages. I asked to extend the time for the gig, but again no response from the buyer. Then I suggested to cancel the order, again no response from the buyer. the order was automatically canceled after 2 days because there was no reply from the buyer.

Since I am a new seller and have received only 5 orders, my completion rate has dropped to 75%.

As you can see, the completion rate is red and the evaluation date is also red.

What will happen on January 15? shall I receive a warning? get a penalty? or something else?

Thanks in advance.