Buyer does paypal chargeback for $5 order, makes new account and comes back


#1

Just wanted to share this. A buyer made an immediate after delivery of the order chargeback on a $5 order, then made a new account and is sending me constant messages trying to get me to chat.

I found out the report button does not stop messages. If I report him to CS he will just make yet another account.


#2

Can’t help you with this one MissCrystal I’m afraid, but interesting about the report button - I had to use it this week, and it didn’t work either.

Might be worth giving CS a shout anyway - at least they’ll be aware of what’s going on. :slight_smile:


#3

If you report him to CS directly, they might be able to block his or her IP to prevent them making a new account. Also, make sure to drop in some buzz word in your complaint saying how you feel threatened and intimidated.


#4

I had a buyer make an order with from 5 different accounts, dear lord was I scared back then XD


#5

Sigh

Who in the world does a chargeback on $5?

I need someone to send me an emoji of head shaking.


#6

…assuming they use the same IP and not switch IPs using a simple Tor browser, which will make it impossible to deal with :neutral_face:


#7

Once upon a time a site called Fiverr popped up from between the sheep of the green-green hills, and it promised its buyers only $5 services. It was a time when many could only make $5 chargebacks. Fiverr decided to keep the base $5 price, so some could still make $5 chargebacks.


#8

The same kind of person who can’t understand why I’m not answering his messages eager to chat and be friends after that.


#9

There are ways around bans of course, but if Fiverr would use a combination of some things, it gets harder, it´s not that easy to spoof everything that can and has to be spoofed, to not slip up, it gets time-consuming to make and manage x mail and other accounts and passwords, to get a new paypal or credit card;
there are sites that are pretty good with finding out and banning multiple accounts, some people don´t have the know how, some are lazy. It´s worth a ticket either way, just in case that nice person belongs to those.

I guess the report button has to go on a different ticket, it seems pretty buggy.


#10

Report to the CS. With a considerable number of such complaints, they may implement phone verification at signup.