Ugh! Please DO NOT listen to the BAD advice of these 2! Delivering a BLANK or product/service that has nothing to do with what the buyer may have wanted is wasting your time. If this buyer did not fill out requirements for what they wanted, how on earth are you supposed to just “wing it” and send any old thing to them?
IF your Gig REQUIRES that the buyer fill out the requirement page FIRST, then the TIMER on the order should NOT be ticking AT ALL -therefore, you will NOT be late. PERIOD. Yes, it is not your fault the buyer is not responding, but, it WILL be your fault if you just do whatever you want so you have something to send.
You are getting some really bad advice in here. If the timer is not ticking because the requirements have not been filled out, leave the order alone and keep trying to get a hold of the buyer. You may NEVER hear from them - believe me, I have quite a few orders where people just fell off the face of the earth after ordering. If I were to go in and cancel all of those orders, I would suffer and lose my Level! Just SIT on your hands on this one!