I had a buyer order a voiceover. Right away I replied asking for clarification on one sentence that didn’t make sense. I literally waited until the last hour that the gig was due, but never heard back from her, so I completed the gig and read the sentence exactly how it was in her script. A few days after I delivered the gig she contacted me asking for a revision. Not only did she change that one sentence, but there were several other changes throughout the script. I said, no problem and sent her an offer for a revision, as it is clearly stated in my gig description that revisions are 1 gig extra.
She is refusing to pay anything for a revision, even though the first script was delivered on time and was well done– exactly the way the script read. I explained that I had given her an opportunity to fix the problem before I completed the script. Plus she made changes throughout the script, so it’s only fair to pay a revision fee.
She said I was putting her in a difficult place between her and her buyer on the other end. I said, that’s really unfortunate, but not my problem. Now she is asking for her money back and says she wasn’t satisfied with the first script, even though she had originally told me she loved my voice. It simply isn’t fair for me to lose time and money on this deal just so that she can avoid losing any money on her end. I’m basically getting extorted. Do I have any recourse? What happens if I continue to decline the cancellation?