arpitasahatanni Posted December 2, 2020 Share Posted December 2, 2020 someone message me by creating a different buyer account and create a problem with my response rate. I really don’t know what to do. Link to comment Share on other sites More sharing options...
bivash100 Posted December 2, 2020 Share Posted December 2, 2020 Contact with Customer Support support@fiverr.com . Provide your all information about buyer. Link to comment Share on other sites More sharing options...
j6nyc6 Posted December 2, 2020 Share Posted December 2, 2020 You wouldn’t have a problem with your response rate it you respond to all the messages you receive in a timely manner. Link to comment Share on other sites More sharing options...
arpitasahatanni Posted December 2, 2020 Author Share Posted December 2, 2020 You wouldn’t have a problem with your response rate it you respond to all the messages you receive in a timely manner.but it’s not it’s not possible to be online all time so it’s effect on my response time Link to comment Share on other sites More sharing options...
krheate Posted December 2, 2020 Share Posted December 2, 2020 I would suggest contacting Fiverr Customer Support! Link to comment Share on other sites More sharing options...
j6nyc6 Posted December 3, 2020 Share Posted December 3, 2020 but it’s not it’s not possible to be online all time so it’s effect on my response timeYou have 24 hrs to reply to a new message. That’s plenty of time for you to get online. Link to comment Share on other sites More sharing options...
alyonagrapie Posted December 3, 2020 Share Posted December 3, 2020 Your average response time is 2 hours. What makes you think you have a problem?What makes you think it was an intentional attack on your stats?You don’t have to do anything. You have nothing to worry about. Your response time is perfectly fine. This is a meaningless stat anyway, that’s one of the last things buyers would pay attention to. As long as it doesn’t take you weeks to reply, of course. Link to comment Share on other sites More sharing options...
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