Fiverr Community Forum

Buyer gave a wrong review

Buyer said he didn’t see my order first and gave me 2 stars. Is there a way to chamge this?

Well, you are in a tough spot here.
You can contact CS saying that his review violates fiverr TOS. He stated that he didn’t receive a file however even on his review you can see the delivery file attached. They might remove it on this basis.

But be aware that fiverr CS might give you a warning if they wouldn’t read it properly.
DO NOT ask your client to change the review and DO NOT even mention anything to your client about his review otherwise you will be risking to get a warning.

Thank you, I didn’t ask anything about the review. He told this to me himself. I actually saw his message before the review. I’ll try to contact with the support team, thanks again!