kaiser_coder Posted April 19, 2018 Share Posted April 19, 2018 I am Web developer and designer. I have done lots of work. But one of my client gave me an order without concerning me. At that time I had to work another job so fail to do my client order. In that case how can I handle this situation? As my gig down for cancellation of my job. How can I get resolve this issue. Link to comment Share on other sites More sharing options...
somaginer1996 Posted April 19, 2018 Share Posted April 19, 2018 In the future, you can set up longer delivery times, or limit the amount of orders in your queue. Link to comment Share on other sites More sharing options...
sanjida23121993 Posted April 19, 2018 Share Posted April 19, 2018 Next time as like as this situation, You can extend your delivery time which is enough for you. And you can extend it by discussing with your client. Link to comment Share on other sites More sharing options...
dave_services Posted April 19, 2018 Share Posted April 19, 2018 Next time as like as this situation, You can extend your delivery time which is enough for you. And you can extend it by discussing with your client.But from what he said, it seems they were not communicating during the duration of the order and I find it surprising that the buyer didn’t reach out. Link to comment Share on other sites More sharing options...
somaginer1996 Posted April 19, 2018 Share Posted April 19, 2018 But from what he said, it seems they were not communicating during the duration of the order and I find it surprising that the buyer didn’t reach out.A lot of buyers don’t communicate before or after placing an order outside of the order requirements. Sometimes they give you enough information, while others read more like cryptic poetry. Link to comment Share on other sites More sharing options...
jessy455 Posted April 19, 2018 Share Posted April 19, 2018 @somaginer1996 Thank for your tips but little curious … what if I go to offline mode get rid of this situation for some days(I don’t know actually if I will be able to communicate my running client or not). Link to comment Share on other sites More sharing options...
himel19 Posted April 19, 2018 Share Posted April 19, 2018 You can request for exatand time, it’s will take 48 hours, if he/she don’t accept it will be automatically accepted.In this way you’ll got extra time even if buyer not online. Link to comment Share on other sites More sharing options...
somaginer1996 Posted April 20, 2018 Share Posted April 20, 2018 @somaginer1996 Thank for your tips but little curious … what if I go to offline mode get rid of this situation for some days(I don’t know actually if I will be able to communicate my running client or not).If they’ve already ordered, you can’t get rid of the situation. If not, sure, taking some days off is a viable option, although ultimately you kind of have to get used to having more than one order in queue at once. I generally stagger them with longer delivery times and place a limit on the amount of orders I can have in queue. Link to comment Share on other sites More sharing options...
kaiser_coder Posted April 20, 2018 Author Share Posted April 20, 2018 Today one buyer sent an order without any knock for only 5 dollar. but i said to my client to increase ur price .but he denied then i agree to do this job for 5 dollar, but my client did not agree, buyer wanted to cancel the order. what can i do? in this situation. buyer wanted to cancel at my end. is it viable to do this??? Link to comment Share on other sites More sharing options...
kaiser_coder Posted April 25, 2018 Author Share Posted April 25, 2018 Hi all,Please suggest me what should i do while buyer gave me an order without knocking me and discuss about the requirement. Now i am not interested to do this job. What should i do in that case?byeKaiser Link to comment Share on other sites More sharing options...
mehedi_rimu Posted April 25, 2018 Share Posted April 25, 2018 Brother how it possible without you send custom offer your order running Link to comment Share on other sites More sharing options...
kaiser_coder Posted April 25, 2018 Author Share Posted April 25, 2018 Brother how it possible without you send custom offer your order runningbrother. buyer can give an order without any concerning. Hope u understand. Link to comment Share on other sites More sharing options...
kaiser_coder Posted May 1, 2018 Author Share Posted May 1, 2018 Hello,Would you suggest me how to handle Bad manner buyer. Buyer used ruff ,rude and irritate language to me.Best Regardskaiser_coder. Link to comment Share on other sites More sharing options...
nikavoice Posted May 1, 2018 Share Posted May 1, 2018 Whatever you do remain calm and professional. You don’t want the Buyer to use your words against you. Link to comment Share on other sites More sharing options...
sayedussadat Posted May 1, 2018 Share Posted May 1, 2018 Hi kaiser bhai… i wont suggest you to contact CS as you wont get any benefit from thatplease try to be as polite as possible and deliver your work asap!just get rid of thatbut if he threatens you that he will complain against you then contact CS immediately Link to comment Share on other sites More sharing options...
carineb Posted May 1, 2018 Share Posted May 1, 2018 Send a screenshot of the conversation to CS. On 5/1/2018 at 2:35 PM, sayedussadat said: Hi kaiser bhai… i wont suggest you to contact CS as you wont get any benefit from that please try to be as polite as possible and deliver your work asap! That’s a very bad advice ! The buyer is violating Fiverr ToS. If you don’t inform CS, you protect this bad buyer. Link to comment Share on other sites More sharing options...
sayedussadat Posted May 1, 2018 Share Posted May 1, 2018 Hi kaiser bhai… i wont suggest you to contact CS as you wont get any benefit from thatplease try to be as polite as possible and deliver your work asap!That’s a very bad advice !The buyer is violating Fiverr ToS.If you don’t inform CS, you protect this bad buyer.what else can CS do ?max is cancel his order to get rid of this!But that is going to reduce his completion rateI had been there so i know the thing 🙂 Link to comment Share on other sites More sharing options...
kaiser_coder Posted May 1, 2018 Author Share Posted May 1, 2018 Send a screenshot of the conversation to CS.i already contact to fiverr cs but they suggest only block the buyer message. but i need back my mon ey and continue my order not cancel as my gig will be go down. Link to comment Share on other sites More sharing options...
sayedussadat Posted May 1, 2018 Share Posted May 1, 2018 On 5/1/2018 at 2:37 PM, kaiser_coder said: i already contact to fiverr cs but they suggest only block the buyer message. but i need back my money and continue my order not cancel as my gig will be go down. yes exactly what i meant kaiser bhaia ! Link to comment Share on other sites More sharing options...
kaiser_coder Posted May 1, 2018 Author Share Posted May 1, 2018 what else can CS do ?max is cancel his order to get rid of this!But that is going to reduce his completion rateI had been there so i know the thing 🙂thz . u know what i feel now for cancelling that job. Link to comment Share on other sites More sharing options...
sayedussadat Posted May 1, 2018 Share Posted May 1, 2018 thz . u know what i feel now for cancelling that job.if you have a high completion rate then do it ! @kaiser_coder Link to comment Share on other sites More sharing options...
carineb Posted May 1, 2018 Share Posted May 1, 2018 On 5/1/2018 at 2:40 PM, sayedussadat said: what else can CS do ? They may ban this buyer (2 of my buyers have disappeared from Fiverr a few hours after I reported them to CS). And this buyer will stop harrassing Fiverr sellers. If you decide to not report this buyer you tell him : go, go, go, you can harrass every seller here. On 5/1/2018 at 2:45 PM, kaiser_coder said: i already contact to fiverr cs but they suggest only block the buyer message. but i need back my money and continue my order not cancel as my gig will be go down. Keep in mind that a bad buyer never gives 5 star. You may get a 1 star review, which is not good for your business! A cancellation won’t affect your business as much as a 1 star review. Link to comment Share on other sites More sharing options...
uxreview Posted May 1, 2018 Share Posted May 1, 2018 On 5/1/2018 at 3:01 PM, sayedussadat said: But that is going to reduce his completion rate So what, it’s not like he’s a level 2 seller. He doesn’t have anything to lose with a cancellation, but 1-star review will be the end for a newbie. Link to comment Share on other sites More sharing options...
kaiser_coder Posted May 1, 2018 Author Share Posted May 1, 2018 i already contact to fiverr cs but they suggest only block the buyer message. but i need back my mon ey and continue my order not cancel as my gig will be go down.Keep in mind that a bad buyer never gives 5 star.You may get a 1 star review, which is not good for your business!A cancellation won’t affect your business as much as a 1 star review.i like ur suggestion, thz once again. carineb Link to comment Share on other sites More sharing options...
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