Fiverr Forum

Buyer give me Bad review


#1

Hello Friends,
A customer bought a service one week ago. I completed his work, at last, he gave me a 1 star worst feedback in my entire life although all my feedbacks are 100% positive. I want to remove it. How can I do. Please help me


#2

You can’t remove it I’m afraid.

If you truly believe it was unjustified or malicious, you can always try asking Customer Service. But the general opinion is that they won’t remove it.

This is going to happen from time to time. Chalk it up to experience and move on, there really isn’t much more you can do here I’m afraid.


#3

One of my buyer did this by mistake and i asked them to change and they approved.


#4

Was this from before Fiverr made the new “no review modifications allowed” ruling about a month or so ago?


#5

It happened about a month ago.


#6

Then it may have been before Fiverr made the ruling that they will no longer change reviews.

https://sellers.fiverr.com/en/article/buyer-and-seller-reviews

It was Sept 16 when this came out.


#7

So in this case, if i don’t leave a review back, it will completely be gone after 10 days?


#8

After ten days you can not leave a review, but if the buyer reviewed you it will still be there.


#9

Yes Boss, Your message right.