logomaster1990 Posted June 11, 2018 Share Posted June 11, 2018 Hi, I am a logo designer in Fiverr. Recently I get a order from a buyer to make Vector from PNG. I made her work in 20 minutes and deliver it and said if she need any revision she can tell me. After my delivery, she comes to online many times but she didn’t tell me for revision and didn’t communicate with me. Yesterday when order was completed she gave me negative feedback. She says she send messages and need revision from me. But she never communicate with me and never message me for revision when the order was active. So, what should I do now? My rating became low. Please help me. Thanks Link to comment Share on other sites More sharing options...
insects44 Posted June 11, 2018 Share Posted June 11, 2018 Politly tell her that you’ve never received her revisions. Ask her how work be modified. After you modify it, you will have no more 3 days to visit the resolution center in your gig page and send a her review change option.If she doesn’t respond you for revisions, she just may want to rank down your profile for rising another account. In this case you may report her and explain to CS (Fiverr Customer Support) what happened and if they can remove the review:https://www.fiverr.com/support_tickets/new Link to comment Share on other sites More sharing options...
logomaster1990 Posted June 11, 2018 Author Share Posted June 11, 2018 Politly tell her that you’ve never received her revisions. Ask her how work be modified. After you modify it, you will have no more 3 days to visit the resolution center in your gig page and send a her review change option.If she doesn’t respond you for revisions, she just may want to rank down your profile for rising another account. In this case you may report her and explain to CS (Fiverr Customer Support) what happened and if they can remove the review:https://www.fiverr.com/support_tickets/newThanks,I sent request to Fiverr Customer Support for help. But I think she will never change her feedback. Link to comment Share on other sites More sharing options...
insects44 Posted June 11, 2018 Share Posted June 11, 2018 Politly tell her that you’ve never received her revisions. Ask her how work be modified. After you modify it, you will have no more 3 days to visit the resolution center in your gig page and send a her review change option.If she doesn’t respond you for revisions, she just may want to rank down your profile for rising another account. In this case you may report her and explain to CS (Fiverr Customer Support) what happened and if they can remove the review:https://www.fiverr.com/support_tickets/newOk, let me know what happens. Link to comment Share on other sites More sharing options...
Guest discobot Posted June 11, 2018 Share Posted June 11, 2018 Ok, let me know what happens.🔮 My reply is no Link to comment Share on other sites More sharing options...
insects44 Posted June 11, 2018 Share Posted June 11, 2018 🔮 My reply is noSorry, I called you come here, that’s a bot with the name @discobot! Link to comment Share on other sites More sharing options...
Guest discobot Posted June 11, 2018 Share Posted June 11, 2018 Sorry, I called you come here, that’s a bot with the name @discobot!Hi! To find out what I can do, say @discobot display help. Link to comment Share on other sites More sharing options...
Guest offlinehelpers Posted June 11, 2018 Share Posted June 11, 2018 Thanks,I sent request to Fiverr Customer Support for help. But I think she will never change her feedback.Have look it this - it may be a similar issue? I just had a client who currently has an open order, message me (directly to my inbox, not connected to an order). He said that he has tried 3 times to message me (in the order chat), but the message won’t go through. I tried sending one back in the order chat, and when I hit submit, the page just reloaded without sending the message. I just tried to message another client in an active order… and I had the same problem. With this client, I can see they are online, and I’m expecting a reply f… Link to comment Share on other sites More sharing options...
adsensewizard Posted June 11, 2018 Share Posted June 11, 2018 Hi! To find out what I can do, say @discobot display help.@discobot display help@discobot display help Link to comment Share on other sites More sharing options...
Guest discobot Posted June 11, 2018 Share Posted June 11, 2018 @discobot display help@discobot display helpI currently know how to do the following things:@discobot start new userStarts one of the following interactive narratives: new user, advanced user.@discobot roll 2d6🎲 3, 6@discobot quote🗨️ Carry out a random act of kindness, with no expectation of reward, safe in the knowledge that one day someone might do the same for you — Princess Diana@discobot fortune🔮 You may rely on it Link to comment Share on other sites More sharing options...
logomaster1990 Posted June 11, 2018 Author Share Posted June 11, 2018 Ok, let me know what happens.OK, Thanks. I want to know that my all feedback is positive but this one is just negative so can I don’t get any order for this (negative feedback)?? Link to comment Share on other sites More sharing options...
insects44 Posted June 11, 2018 Share Posted June 11, 2018 OK, Thanks. I want to know that my all feedback is positive but this one is just negative so can I don’t get any order for this (negative feedback)??You can add a seller review, explaining the situation. But that should be only if nothing else helps. Link to comment Share on other sites More sharing options...
logomaster1990 Posted June 12, 2018 Author Share Posted June 12, 2018 You can add a seller review, explaining the situation. But that should be only if nothing else helps.Hello, I sent request to Fiverr customer support yesterday but I don’t get any response from them until now Link to comment Share on other sites More sharing options...
insects44 Posted June 12, 2018 Share Posted June 12, 2018 Hello, I sent request to Fiverr customer support yesterday but I don’t get any response from them until nowThey may respond in up to 48 hours. Link to comment Share on other sites More sharing options...
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