Dear freelancers, today I received an order on my background removal gig and delivered it to the buyer. A couple of minutes later I received a three-star rating from the buyer, which shocked me - until now I’ve only had five-star ratings. This is the review of the buyer:
Very quick but picture has watermarks on it, that i did not order, if removed, i will be fully satisfied.
Communication with seller: five stars
Service as Described: three stars
Buy Again or Recommend: one star
So I got a three-star rating because of the automatically added Fiverr watermarks on the images, which disappear when the buyer accepts the order. I really don’t get why the buyer didn’t contact me before giving me a bad review. This destroyed my 5.0 star rating on the gig I have already contacted the help & education center but I don’t expect the review to be changed or removed by Fiverr.
Do you know anything I can do to get back my 5.0 star rating?
Thanks for your answers.