Buyer has bought a gig but he has not supplied the work


#1

I have contacted him on 3 separate occasions to ask him if I could do anything for the gig that he had purchased, I am a transcriber, but he has not answered or cancelled or anything, what should I do? Is there a tactic involved here, or do you think that it was purchased in error ? He bought the gig on 24th Feb. Any advice would be great.


#2

I have contacted 3 times and still no reply, I think that the best bet is just to keep and eye on it and as suggested keep a very close eye on it if I go on vacation.


#3

Thank you for posting and this is always a good question. I have started leaving the pending submission orders in limbo. The order is not activated until buyer submits required information. I just started doing this and I had an order from mid-Feb that they client just sent me the data needed to start their family tree. So patience is a virtue and pays off. I think once they see that money taken out of their bank/paypal account they realize they have forgotten something… good luck with your gig(s)


#4

Thank you very much for the help.


#5

That really does help, thank you very much. I had not even thought about the going on holiday scenario.


#6

just try contacting the seller again maybe and ask them to please submit the order details. Tell them that in order to serve them and finish the order in a timely manner you need the order details. works like a charm for me.