One of my buyers has been purchasing from me for over a year now, and he only ever gives me 4-stars across the board. The first time he left me a review, he messaged me (no, I didn’t ask him why) and said something like:
“I just want to be sure you know I’m happy with the work, however, I’ve only ever given 4-stars on Fiverr. I reserve the 5-star for when someone truly goes WAY above and beyond. 4-stars means I think the work is excellent, 5-stars means you did a truly outstanding job in ways I can’t even describe.”
I’m happy to have repeat clients, but this has always kind of confused me. He “can’t even describe” what would warrant a 5-star review, so he’s never given one to anyone. On occasion, he’ll message me after an order and thank me or give me a tip, which I truly appreciate (don’t get me wrong!), but after a year I’m just still wondering what more an editor can do above the “excellent work and service” he praises me for.
And just to be clear, I’m not complaining! I’m just looking for the thoughts of other sellers and their experience in dealing with buyers like this