Hello and thank you in advance for reading my post. My client is having difficulty downloading the files delivered. The files are MS Word docs and a PP.
The suggestions I gave are: (1) try a different browser and (2) clear cache.
He has not specified it he can get a few to download and not others.
I also said he may need to contact support. As a seller, we cannot troubleshoot what is happening right? Unless you are there and see what happens it is rather a challenge to figure out.
Is placing the files in Dropbox advisable since the order is complete, I was tipped and the client left a 5 star review?