Hi. I was searching for help with a product, and I assumed Level 1 was the highest level. So I was searching for Level 1 sellers when I thought - maybe that’s not right.
It took a long time for me to find a description of what Level 1 and Level 2 mean - the Glossary page just says that levels exist, not what they actually mean.
I eventually found the answer and I was surprised that Level 2 is higher than Level 1. I’m sure many people get this right away, but to me, “Number One” or “First” signals the highest achievement, while “Number Two” or “second” is the next best thing to Number One.
I don’t think this is a big problem if you just add a hover box to the “Level” selection option in the Search function - the hover box need only say something to the effect of Level Two being better than Level One.