I received the order for improvements of client’s website. Gig is estimated to last for 7 days. More than 5 days have passed, but client didn’t provide login data. Last message from him was 24h ago when he told me that his webmaster should finish some preparations first and that it will be done soon.
Since I will need more than a few hours to finish the gig, there is serious risk that I will not be able to meet the deadline.
What should I do?
I was thinking about clicking
Resolve Now -> I didn’t receive enough information from the buyer
Resolve Now -> The buyer will order again
There is also option just to wait for client to provide needed information and to trust him that he will accept delays.
In this case, will this affect my reputation?