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Buyer is literally asking to cancel order when all the work has been completed

developer_ninja

By developer_ninja
in My Fiverr Experience

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developer_ninja Newbie

developer_ninja

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Buyer is literally asking to cancel order when all the work has been completed. I have completed all of the requests before completing he was saying you are going really good and i’ll work with you further, blaw blaw blaw, now when i have completed and he is saying no i am not satisfied, or you haven’t completed i have explained everything that what is do able what is not. But now he is not accepting the order as complete from his end, nor cancelling, and asking me to cancel. as all of the work has been completed. Now i don’t know what should i do, i have spent three days, configure everything as she asked.

Any suggestions for me?

I already have sent message and the screenshots to Fiverr support complaining.

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developer_ninja Newbie

developer_ninja

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If you have completed it according to the order description then just deliver it . Do not give any free work to the buyer … 😀

Yes i did, exactly. I have delivered. She is not accepting nor cancelling. But i am afraid when time auto completes, she will get mad on me and provide me bad review or something.

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jhakz1234 Explorer

jhakz1234

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Yes i did, exactly. I have delivered. She is not accepting nor cancelling. But i am afraid when time auto completes, she will get mad on me and provide me bad review or something.

If she give bad review then you can show the conversation between you and the buyer to the support …

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jhakz1234 Explorer

jhakz1234

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Thanks so much, now it seems like, Sellers on Fiverr has some rights.

Definitely Sellers have rights . Sellers are not here to give free works . If the buyer ask for modification then do that if you are offering multiple revision … And deliver it until she do not accept . 😀

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limetones Apprentice

limetones

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Buyer is literally asking to cancel order when all the work has been completed. I have completed all of the requests before completing he was saying you are going really good and i’ll work with you further, blaw blaw blaw, now when i have completed and he is saying no i am not satisfied, or you haven’t completed i have explained everything that what is do able what is not. But now he is not accepting the order as complete from his end, nor cancelling, and asking me to cancel. as all of the work has been completed. Now i don’t know what should i do, i have spent three days, configure everything as she asked.

Any suggestions for me?

I already have sent message and the screenshots to Fiverr support complaining.

before completing he was saying you are going really good and i’ll work with you further

Take screenshots of that part and involve the CS team. List the buyer requirements and what you did, prove it that you have completed their requirements. This is all you can do.

But i don’t know how much the CS team would like to help, i had a same issue, i involved the CS team, i was told to do a mutual agreement, which literally lead to a cancelled order.

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