Fiverr Community Forum

Buyer is unable to accept custom offer!

It may sound a weird but I recently experienced this twice !
I am on vacation mode but my old buyer wants me to work on his project and I got space for him…

Now I am sending him custom offer and he said continue button is disable !
I already shared many custom offers to buyers while I am on vacation and they could accept it but don’t know why it’s happening now…

It’s second time a buyer complaining about disable continue buttons,
Is it happening after any update?

13 Likes

Take off vacation mote and check whether it works.

2 Likes

I guess it would…I’ll try now…
But it should work while vacation mode is on as well, shouldn’t it ?
PS : I still need to be on vacation for few more days :confused:

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The whole idea of vacation mode is that buyers can’t place an order!

6 Likes

Right !
But custom offer was always working…
Its like buyer can’t directly place order from gig and your gigs would stop showing up in result ,
There’s still a checkbox that says Enable new buyers to contact me. !

3 Likes

Just this week a seller contacted me to do some work for them. However I could not send them a custom offer because they are on vacation mode until October 2021.

1 Like

That’s a long way to journey back in time lol

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Yikes!!! I just noticed what I wrote

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I experienced this same thing!

To receive any orders, even custom ones with old buyers, you can’t be OOO.

I usually just disable OOO for like 10 minutes until the buyer accepts the custom offer, and then I go out of office again!

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So am I right that it was working earlier and suddenly stop now?

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I’m not really sure. I’ve only gone out-of-office once, and what I shared in my reply above was my only experience.

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You’re most certainly right, it used to work. I’ve been using out-of-office a lot, including having been in ooo most of Dec-Feb/March, and could still send offers to regular customers.

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Get back your sit and deactive your vacation mood. fiverr not allow any order on vacation.

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Just to update you all,
Seems like issue has been solved and one of my buyer was able to accept custom offer now even my vacation mode is still on !

@miiila !

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Why did this happen to you?

That was a bug I guess ! It wasn’t only me but happened to many sellers !

3 Likes

Ah, great, thank you for tagging me!

1 Like

Same annoying glitch happening to me! As soon as I deactivate the paused gigs so a buyer can accept my offer for something I have time for, I get other orders come in which I don’t have time for!

I think this is happening to different sellers on differ time, Mine is already solved or may be it’s back again but I am not vacation mode any more !

Its annoying when you don’t want more orders and you still get one !
May be try to schedule your exact time with buyer and ask him to accept your custom offer in a second and close it again !

That is what I’m doing. It just seems so unprofessional! I have reported this glitch to Fiverr but so far haven’t heard back.