Fiverr Community Forum

Buyer is Vanished

Hello!! :smiley:
Hope you all are going through a busy time.

I am facing a problem, I can’t identify whether it’s big or small, That’s why I am here.

I taken a custom order of $100 from a buyer. As usually, I started to work with it, But suddenly today morning (10 AM BD time) I am seeing that there is no buyer such as that name. His profile is gone. My question is,“What will be done with my profile now ?”

N.B: His profile was written as TOP BUYER & His had over 1k+ profile rating. What should I do now ? I am helpless.

9 Likes

Did the buyer actually place an order with you? Or, did you just send him a Custom Offer to accept and he never did?

If they were a Top Buyer, I doubt their profile is gone - it could be that they blocked you.

If you had an actual order with this client - is it showing in your ORDER queue on the order page or is it just in your message box? If this person never actually ordered by accepting your custom offer, nothing will happen to your account as far as your stats go. IF they did place an order and it is in your queue with a deadline, I guess finish the work and deliver it?

I have a feeling though, that this guy did not go through with the custom offer you submitted, but I may be wrong.

GG

5 Likes

Did your buyer actually accept your order? If yes you can deliver your job within your time. Don’t worry after 3 days if he not respond then the money will come to you. This is fiverr rule or any marketplace rule

2 Likes

“yes” they are in order queue with 26 days 7 hours deadline.

1 Like

“Yes” he just accepted the orders & The order is in queue with 26 days expiry date. I searched for his profile by the username but its backing to my own dashboard

1 Like

“Yes” he just accepted the orders & The order is in queue with 26 days expiry date. I searched for his profile by the username but its backing to my own dashboard

1 Like

What will be done if he blocked me ? Can’t I complete the order or after delivery will it be cancelled automatically ?

I am in very fear of this problem. My career will fully destroyed if this will happened.

You do not need to panic at all as the order is still in your dashboard, you say; this means he is most definitely there and so are his messages. He hasn’t gone anywhere unless the order disappears. Just complete the order and deliver it as normal. There is nothing to worry about here, as far as I can see.

Why do you need to ‘search for him using his username’ if you already have his order in the dashboard… the dashboard is where you communicate with him.

1 Like

Yes, I think so as you. I guess finish the work and deliver it.

3 Likes

I tried to communicate with him through inbox but there is no space to send him message. I am worried about that. Moreover, I sent him message through order box 24 hours ago, still he had not replied on it.
What will done if he block me on fiverr ?

1 Like

Ok no problem. Complete the job and send final delivery. Your money will come within 3 days if your buyer does not return

2 Likes

Buddy, pull yourself together and calm down, you won’t lose or gain anything if you don’t take an order from a person who doesn’t exist!

1 Like

As long as you can message him via the ‘order box’ as you have said you can, there is STILL no problem. He has not vanished, the order still stands, and I am beginning to wonder if you are sending him panicky messages when you do contact him via the dashboard (order box).

The buyers always want a stress-free experience. Do the work. Deliver the order. That’s it!

If he does not reply to a query sent via the Dashboard, you can only deliver as you see fit. Just stop wasting time worrying about a ‘vanished’ client who evidently is still there. Clients can answer queries at their leisure, or not at all, sometimes.

The order is still standing for now, but the way you’re panicking, this could well deter him.

2 Likes

No problem, you do the job well and deliver on time.

1 Like

$100 CAN’T RUIN YOUR CAREER. And for the order, deliver the work and there is a chance to get the payment.
Even if the buyer blocked you, he paid for your service, and you will get it. Don’t worry

2 Likes

It could not destroy my career if I got 1k+ orders. Its my second order. If he blocks me & gives me a 1* review it will just destroy my freelancing career. I don’t loose my family.

1 Like