Fiverr Community Forum

Buyer Made Mistake by Review

Buyer Made Mistake by 4 Review. Now she wants to change it, I never force it !

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Don’t talk the to the buyer about anything regarding the review she has given. Move on!
If you get into discussion about reviews/feedback. You might get a warning from fiverr. Don’t talk about anything regarding review! Don’t!

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i did not say anything. she want to go contact fiverr support and change review

Tell her that all is fine. She shouldn’t do anything. You appreciate her concern.

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it will be anything problem?

It’s better… Tell him to don’t take any actions…
Just ignore it and move on

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Bad luck.
The buyer cannot change the review.
So avoid.
If your buyer goes to contact support, you will receive a report. And trust and security will go away in your account.
I hope you understand.
:cold_sweat: :disappointed_relieved: :cry: :sob:

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I think it would be better, you should happy with 4 stars.

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If the buyer didn’t talk to you about this situation again, then that’s fine and you shouldn’t discuss about it either. When she said she’s contacted CS for the situation, just tell her that you appreciate her time and concern regarding the situation and she shouldn’t bother at all because that’s fine with you.

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Although your story looks genuine to me, the forums are full of posts from sellers who have received account warnings for discussing feedback with buyers. Fiverr support appear to be very strict on this topic and my concern is that you might accidentally be implicated. I really would be tempted to stop all communication with this buyer.

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I think you are right @sirleewho

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Then you’ll fall in big problem, if she already contacted CS then ask her to close that ticket asap. :neutral_face:
Don’t worry so much about review, if you get more order and you could provide quality work then your gig will be ranked. So just chill.

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Well you posted only the end of a conversation and it seems you wrote to her messages regarding this situation before.
If you we’re the first one to ask her about the review then it most likely you will receive a warning.
If she left a review and she is the one who wrote to you about it then you do have a chance of fiverr CS removing a review. But don’t be surprised if you will still receive a warning

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nothing to say about anything

already told …

thanks…

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thanks a lot every one

1 Like