Fiverr Community Forum

Buyer no accepting my order

buyer didn’t accept my order the order is completed i delivered it but he says that its not working on my mobile but here it is working properly i checked it in diffrenet mobile phones i am a android developer now he want to cancel the order the fact is he want source code and i was give him that source code now he trying to cancel the order what can i do please help i have a proof that app is working properly

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If only there was a service for customers… who were hired and trained to do with this sort of thing.

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Yeah, CS could be useful but also, just saying no to cancellation is the other option.

i told him and gave him the proof `

can you tell me how fiverr act upon on this ?
i meant to say how can i say the fiverr team to contact that person

You can ask them by submitting a Ticket at but I think they will tell you that you need to deal with the buyer yourself.