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Buyer not responded to any message

Hello,
Hope everyone doing great.
Last month i have an order for client , but on that order client want some change and said he will send the revision notes later on and its more than a month he didn’t replied to my single message and the order order is still on revision.
What can i do? what are the possible ways to get ride of this issue.
Looking forward to your valuable response .
Thank yo

3 Likes

You should contact the customer support

3 Likes

I would just resubmit the order as-is.

3 Likes

It’s been more than a month, so it’s possible it won’t autocomplete and will just stay like that until the buyer completes it.

2 Likes

Personally I’d try it first.

The buyer may be more likely to see a notification email about a delivery and it may prompt them to reach out if they indeed have an issue. If, after a few days, it doesn’t auto-complete and there’s no word from the buyer, I’d reach out to CS.

Fortunately this has never happened to me. How annoying!

5 Likes

You can just add a message saying that I don’t see any revision notes you sent me, so it’s time to deliver again, maybe in more polite words, and include the same file(s) again. You can also contact CS and tell them that buyer is with no reason not accepting the delivery and you can get the order completed with their help.

4 Likes

I believe you meant that message for the OP.

3 Likes

Now-a-days it’s more like playing a game and not about completing orders and getting paid. Just do the work and use your brains to get order completed via different techniques lol!

2 Likes

Ah! We were discussing on a different topic, so I accidently saw your profile picture and replied you, sorry!

3 Likes

You can just add a message saying that I don’t see any revision notes you sent me, so it’s time to deliver again, maybe in more polite words, and include the same file(s) again. You can also contact CS and tell them that buyer is with no reason not accepting the delivery and you can get the order completed with their help.

2 Likes