Fiverr Forum

Buyer not responding after submitting requirements Suggestion Required


#1

Hi all, I have a problem, what happens if buyer does not respond after submitting the requirements (The countdown started).



I have been messaging the buyer but no respond and the time is almost over. Will I be penalized for not being able to deliver? or what should i do? Should i contact fiverr support?



Thanks!



#2

Yes, you will definitely be penalized if you are late, even if it’s not your fault! I would cancel on this buyer and let them know they are the reason why. Hopefully you haven’t done any work yet.


#3

Yes no work but i am wondering he sent me the requirements and from the last 2 days messaging him but no response. Yes i am going to cancel the order. Thanks for you support.



#4

The count down only starts after they provide instructions, I’ve had people order tip gigs and then forget to provide instructions, that’s really frustrating, specially when you nudge them and they ignore you. Eventually I demand cancellations.