Hi there! Pls help long story sorry
I am new on fiverr and I got my first buyer.
In the requirements I filled in that I needed the name of the product or a photo or a link in order to send it to the buyer. The buyer didn’t provide me with a photo of the product or a link.
The buyer reacted with “ Can you please provide me with your email so I can send you the order confirmation?” In the chat I messaged “ Hi Sir! Thank you for your order. Please tell me what product you want. You can also send a picture of the product. Looking forward to hearing from you. Kind regards”. Ive seen the buyer multiple times online but no reply. Now I’ve seen him 11 hours ago online and I’ve send the same message. I’m stressing because I need to know what the buyer wants, the time is still running and I don’t want to be late…
I’m so confused🤦♀️ Why does he need my email?? English isn’t my first language so maybe I’m not predicting it good. Is this a scam?? So yes… is there a way to cancel the order? Pls help