I have a buyer who placed an order on one of my basic packages, which is creating an eLearning course. The basic package has 2 slides and is delivered in 2 days. As part of the buyer requirements, they are supposed to submit their course outline for me - that is, what I am supposed to be creating.
Since placing the order, the buyer has not submitted any requirements, only wrote ‘create a great course’ where it asked them to detail the order requirements. I have messaged them three times, they have been online, but have not responded to my messages. I have wrote to Fiverr support with no response. If I ask them to cancel, it will affect my rating.
Any ideas? I could just create two pages of nothing, but what’s the point!