Fiverr Forum

Buyer ordered in Dutch and I do not know Dutch


#1

Buyer ordered in Dutch and I do not know Dutch.
I contacted fiverr support and they said that I have to cancel the order with him. I sent the request through resolution centre, but he does not get online. He has 1 day left to accept or decline. In case he does not answer what happens? (will it be considered as late delivery and I will lose points?)


#2

Unless he declines the cancellation, it should just get cancelled. ie. it won’t count as late but it will count as a cancellation so will reduce your completion rate (unless you can persuade CS to make it not do so).


#3

But if he never accepts, will that order stay forever there? Locked?


#4

It should say on the cancellation request. I think if he does nothing it will cancel automatically in 3 days. If he declines you’d then have to put in another cancellation request until he doesn’t decline it or contact CS to get it cancelled.


#5

Thank you for the advise :slight_smile:


#6

zouzou18
You may use Google translator. I hope It will be good for you.


#7

dont you consider using google translation?