Again and again it happens to me that a buyer just places an order without checking if I can do the job. This time, a buyer placed an order for something that I don’t even offer and I stated clearly in the FAQ of my gig that I don’t do that. Still, I’ll have to cancel the order and it’ll mess up with my order completion rate.
I obviously did everything in my power to prevent that - I was very clear in my gig about what I offer. But still, my ranking will suffer because the buyer didn’t bother to read one extra sentence and that’s just not fair. What can we do about this? What can Fiverr do about measuring our ranking? This has to change, otherwise our ratings are just going to suffer because of irresponsible buyers and they, on the other hand, won’t have any consequences.