qxcreation Today at 06:37
yesterday i got a order form buyer… before place the order he tell me he needs 7 size of banners for same design… but in order page he add it wrongly… he place the order with 8 source file… order deadline marked as 2 days… i cannot do this in 2 days… i told him before… and i dont fall back to new seller again…
i just open order dispute request for to extend deliver time… but he sent me a message he will come back next Monday…
this is the message i sent him about time frame:
"Can you make some text and call to action button? sure, first i create sample banner design and show you for get approval. then you can ask any modification or accept the design… once you accept the design i will go with it and create HTML5 Banner and animated it… at this time you cannot change the design you choose…
Total size variations = 7
sample design will present in 3 days
Create HTML5 Animated banner within 3 days"
after that i contact CS for regarding this issue… but they send me a Amazing Reply
We are able to see that you have sent and extension of the delivery time to the buyer. If your buyer does not respond in the next 4 days, the request will be automatically withdrawn.
Our suggestion is to allow this period to end and you may feel free to contact the buyer and ask them to accept it.
Alternative is to cancel the order and ask the buyer to place a new one when they come back from a short break. (Your order completition rate will be affected in this case, We are sorry about that).
if buyer dont comeback in 4 days… i will be punished… WHAT A SWEET SUPPORT… THANK YOU FIVERR!