Buyer placed order and disappeared for many days

jenny_graphics4 · December 5, 2020, 4:47am

Hi,
A buyer came and placed the order and then disappeared without providing the requirements. Today, 22 days have passed. I don’t want to wait for his requirements because I’ve so many projects already so don’t need more work. Will my completion rate drop if I send a request to cancel it? Or if I contact CS?

Thanks in advance.

benedictrm · December 5, 2020, 5:16am

You don’t want to hit that Cancel - even tho you should - so do nothing. I assume you have sent a message asking for the info but if they have ghosted, assume they are not interested and while annoying, not your problem.

jenny_graphics4 · December 5, 2020, 5:30am

Thank you for you response.
Yes, she said I will send you requirements soon. But I am very busy for that job now.

abdul_momen · December 5, 2020, 5:44am

First of all you do not need to cancel the order because this is not your fault, then deliver the order with some working instruction and put a note: you will revise your delivery based on your time if the buyer ask. Thanks!